Data Policy
Statement of Personal Data Protection
In our company, we are committed to respecting and protecting your privacy and personal data. We understand that you are aware of and interested in the protection of your personal data, and we take this seriously into consideration.
This Statement describes the personal data collected by our company about you, how we use and protect your personal data, as well as the choices you have regarding how we use this data.
We recognize that the protection of personal data is a continuous responsibility, and for this reason, we will periodically update and modify this Statement. Therefore, please occasionally check our website to ensure that you are aware of and satisfied with any changes.
[1] What kind of personal data do we collect from our customers?
1.1. Name. We collect the name (first name, last name) of customers and contacts when they express interest in our services.
1.2. Email addresses. We collect the email addresses of customers and contacts when they express interest in our services.
1.3. Mailing addresses. We collect customers’ mailing addresses for billing purposes, as well as those who order our products or services or wish to receive information about our available products (price lists, product offers).
1.4. Phone numbers. We collect customers’ phone numbers for the best possible provision of our services.
1.5. Tax Identification Number (TIN). We collect customers’ TIN to provide them with our services.
1.6. We strive to minimize the risk to your rights and freedoms by not collecting and storing sensitive personal data concerning you.
[2] How do we collect your personal data?
We collect your personal data when you use our website, for example when you contact us for our products and services, when you place an order, or if you subscribe to receive promotional material. We collect your personal data during your visit to our store, at any exhibition spaces where we participate, or when you receive visits from our representatives. We do not collect your personal data from other sources or from third parties. We do not sell your personal data to anyone and only share it with third parties who facilitate the provision of our services to you.
[3] How do we use (process) your personal data?
We use your personal data for the following purposes:
3.1. Provision of services, such as sending purchased products, informative emails, and/or informative phone calls, etc.
3.2. Marketing and/or other promotional activities such as sending samples, providing access to digital material, sending promotional emails promoting products, information about products, information about products on “sale” (discounted products), sending personalized greeting cards, etc. Each email provides the recipient with the option to opt out of receiving further emails from us.
[4] What is the legal basis for processing your personal data?
4.1. The processing of your data, used to provide our services, is based on the execution of a contract.
4.2. The processing of your data, used for marketing and/or other promotional purposes, is based on your consent.
4.3. In certain cases, the processing of your data is necessary for our legitimate interests, namely to establish, exercise, or support legal claims.
[5] For how long and where do we store your personal data?
5.1. We retain your personal data for as long as our transactional relationship with you lasts. We store specific customer data for as long as necessary to fulfill our obligations to maintain accurate records for tax or other administrative authorities.
5.2. We store subscriber information until a subscriber indicates they no longer wish to receive promotional information.
5.3. For more information on where and for how long your personal data is stored and for additional information about the right to deletion and portability, please contact us.
[6] What assurances have we taken to protect your data?
When you provide us with your personal data, we take measures to ensure that this data is treated securely. To help protect your data privacy, we implement physical, technical, and organizational security measures. We continually update and review our security technology. We limit access to your data and allow access only to those employees who need it to provide you with our benefits or services. In addition, we train our employees on the importance of confidentiality and data security. We are committed to taking appropriate disciplinary measures to ensure compliance with our employees’ obligations regarding personal data.
Among other measures, we have implemented the following measures and procedures to protect your data from loss, misuse, or alteration:
• Electronic Access Control
• Physical Access Control
• Data Transmission Control
• Internal Access Control (permissions for users to have access and modify data)
[7] When and how do we share data with others?
We rely on third-party service providers to perform various business functions on our behalf. In this context, we may need to share your data with them. We provide our service providers with only the data they need to perform the services we have requested, and we require them to protect that data and not use it for any other purpose. The data we collect from you is stored in one or more databases served by third parties located in countries of the European Union. These third parties do not use or have access to your personal data
for any purpose other than cloud storage and retrieval.
[8] What are your rights?
As a data subject, you have the following rights concerning your personal data:
8.1. Right to information. You have the right to be informed about the processing of your personal data.
8.2. Right of access. You have the right to access your personal data and information about how it is being processed.
8.3. Right to rectification. You have the right to correct inaccurate or incomplete personal data concerning you.
8.4. Right to erasure (right to be forgotten). You have the right to request the deletion of your personal data.
8.5. Right to restrict processing. You have the right to request the restriction of the processing of your personal data.
8.6. Right to data portability. You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
8.7. Right to object. You have the right to object to the processing of your personal data.
8.8. Right to withdraw consent. If the processing of your personal data is based on your consent, you have the right to withdraw that consent at any time.
[9] How can you exercise your rights?
If you wish to exercise any of your rights, please contact us. We will respond to your request as soon as possible and within the time limits set by law. If we cannot fulfill your request, we will inform you of the reasons for our inability to comply.
[10] How can you contact us?
If you have any questions about this Statement or the processing of your personal data, please contact us at [email address] or by mail at [address]. We will be happy to answer your questions.
[11] Final Provisions
11.1. This Statement is governed by the law of [country].
11.2. Any disputes arising out of or relating to this Statement shall be resolved by the courts of [place of jurisdiction].
Thank you for taking the time to read our Personal Data Protection Statement. We value your privacy and are committed to protecting your personal data.